We know how daunting it can be thinking about having home care, either for yourself or for someone you know. Like anything unknown, there are so many questions. For this reason, many people put the topic to the back of their minds, only to revisit it once their need for help becomes urgent. This sense of emergency often leaves people feeling like they've had a lot of choice taken away from them.
Our aim has always been to make the journey into home care simpler and easier. We want people to feel empowered with knowledge and confident that they are making the best decisions.
That's why, on Wednesday 17th May, we are holding our first Facebook Live Q&A session.
Our own Registered Care Manager, Denise Pitts, will be joined by John B Tannen of Mansfield Radio 103.2 as well as service users, including the locally well-known business owner, Jono Edwards.
They will be answering frequently asked questions from the general public, as well as dissolving some common myths and misconceptions.
We know from experience, that many of these questions include:
- Where do I find the right company for home care?
- How do I pay for home care?
- Can I trust the people coming into my home?
- Can I choose my home care assistant?
- What can I get help with? Is it always just personal care?
The aim of the session is to raise the awareness of help at home amongst the general public. We want to advise people that it isn't always solely personal care; there are many other services that we, and companies alike, offer. Help at home such as meal preparation, medication assistance, support with shopping trips and companionship are just some of the services that we offer.
We also want to provide you with as much information as possible about where you can turn if you think yourself or a loved one needs home care or help at home. Including where to find the best company local to yourself, where to find genuine reviews from clients and staff members and where to find information about how it can be funded.
As part of the session, we will be talking through the journey you can expect to go on into home care. From those initial internet searches, through the phone calls and consultations. The application forms and assessments, right through to meeting your home care assistants.
We're excited to be leading the way to providing the public with more information about the home care sector and advocating for more easily accessible information.
We're asking you to submit your questions to us ahead of the event, so that we can answer them as best we can. You will also be able to submit your questions live to us once you're watching.
So if you've got any questions at all about help at home, access or funding, please tune in!
Wednesday 17th May
6:30pm to 7:30pm
It's not just home care, it's help | Facebook Live Q&A session