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Proud to Care Awards 2024

Proud to Care Awards 2024
This year, we had members of our team nominated for the first ever Nottinghamshire Proud to Care Awards.

These awards are designed to recognise and thank people who work in the private care sector across Nottinghamshire, across various roles in care homes, day care services, home care and supported living.

The award ceremony was held at Eastwood Hall in Nottingham. It gave finalists, their colleagues, guests and sponsors an opportunity to celebrate the achievements of those who work in social care. They were able to connect with others in similar work environments, share ideas and be inspired by moving stories of how care has transformed people’s lives.

From our own team, we had 3 wonderful people nominated for an award!

Jane, our scheduler, was nominated for the Office & Operational Staff Member Award, sponsored by Vision West Notts College.

Jane was nominated because she has been a backbone of Your Home Care since joining as a Senior Carer in October 2020. Promoted to Scheduler in September 2023, Jane has been instrumental to our success, greatly improving client satisfaction and staff retention by resolving long-standing issues. Her dedication, problem solving skills and proactive approach have not only stabilised our service but have also driven significant growth.

Her focus on continuity has strengthened client relationships and improved care quality. For staff, jane’s scheduling has reduced travel times, lowered stress and enhanced work-life balance. Thanks to her leadership, we’ve seen 50% client growth, a 30% reduction in mileage costs, and a boost to team morale.

Jane’s dedication and problem solving skills make her the deserving recipient of this award.

Diane, one of many wonderful home care assistants, was nominated for the Community Care Professional Award, sponsored by Carebeans.

Diane is nominated for her exceptional dedication and positive impact in community care.

Her cheerful demeanour brightens the day for clients, who eagerly look forward to her visits./ her compassion shines through when she spends her lunch breaks with clients who struggle to eat, ensuring they receive proper meals.

Diane is a true asset to the team, reliable and always willing to help Her commitment to high standards and clear communications fosters a supportive environment. This thoughtful approach improves daily living for clients, especially those with dementia, as she endure they never go without. Her methodical approach has minimised mistakes, leading to significant service improvements. Team members feel reassured by her patience, while dailies appreciate the enhanced quality of care she provides.

Over 200 people attended the celebration, where guests enjoyed a day of music, fun and laughter, and hearing what made the winners’ and finalists’ contributions to care so richly deserved.

We had a wonderful afternoon out as a team and we are so proud of those who were nominated. Receiving a nomination like this means that they really are dedicated to their job and to their clients.

We wouldn’t have achieved our Outstanding CQC rating, if it weren’t for Outstanding team members to help us along the way.

From all of us here at Your Home Care, congratulations to all of the nominees and winners and we hope to see you all again next year.

 

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After experiencing bad care workers previously, Your Home Care are the best. We are very happy with how mum gets looked after and it takes a lot of pressure away from us as a family. Thank you.

Clients Daughter

Excellent care shown to my father, took an interest in all the things he was involved with and made him feel well cared for and gave us peace of mind.

Clients Daughter

My care started with this company just over 8 weeks ago. In this time I’ve had 5* care. The ladies that look after me are on time and they go above and beyond to support me and my family They are my life line and dear friends (especially on social outings). The office staff and management are caring and understanding too. They deserve all the 5* they have. Thank you so much.

Client

Professional carers, treated with dignity and kindness. Punctual with all visits and will discuss any concerns relating to care immediately. High standard and person-centred approach in care

Strong managerial support and transparent. Always happy to discuss any aspects of care with an understanding of both the needs of the client and relatives.

Client’s Daughter

We have been using your home care for a couple of months now for my mother and father-in-law and are so impressed with their service. Not only have they given us peace of mind knowing that our loved ones are being checked in on, but they also did some checks on my father-in-law which highlighted that his blood pressure was extremely low. They contacted us straight away which meant we were able to contact the GP regarding this and as a result, my father-in-law has had his medication reduced and his blood pressure is now normal. Without your home cares intervention this would have gone unnoticed possibly resulting in my father-in-law becoming unwell.

I can not recommend their services highly enough. They give us peace of mind knowing that someone has been in and checked on my mother and father-in-law and we know that they will contact us with any concerns they have.

Client’s Daugher-in-Law

We recently started using the support service by Your Home Care for my grandad and we only have great things to say about the team. The care, consideration and support the team have provided for my grandad have been second to none. The daily visits have really boosted his morale and he has found the staff so helpful and supportive. He has said he feels like they really care. I would recommend using Your Home Care to anyone, they are wonderful. Thank you so much for helping my grandad.

Client’s Granddaughter
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