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“It’s not just home care, it’s help.” – Facebook Live Q&A session

“It’s not just home care, it’s help.” – Facebook Live Q&A session

We know how daunting it can be thinking about having home care, either for yourself or for someone you know. Like anything unknown, there are so many questions. For this reason, many people put the topic to the back of their minds, only to revisit it once their need for help becomes urgent. This sense of emergency often leaves people feeling like they’ve had a lot of choice taken away from them.

Our aim has always been to make the journey into home care simpler and easier. We want people to feel empowered with knowledge and confident that they are making the best decisions.

That’s why, on Wednesday 17th May, we are holding our first Facebook Live Q&A session.

Our own Registered Care Manager, Denise Pitts, will be joined by John B Tannen of Mansfield Radio 1032.2 as well as service users, including the locally well-known business owner, Jono Edwards.

They will be answering frequently asked questions from the general public, as well as dissolving some common myths and misconceptions.

Registered Care Manager, Denise, with John B Tannen from Mansfield Radio 103.2, infront of our Your Home Care logo.We know from experience, that many of these questions include:


The aim of the session is to raise the awareness of help at home amongst the general public. We want to advise people that it isn’t always solely personal care; there are many other services that we – and companies alike – offer. Help at home such as meal preparation, medication assistance, support with shopping trips and companionship are just some of the services that we offer.

We also want to provide you with as much information as possible about where you can turn if you think yourself or a loved one needs home care or help at home. Including where to find the best company local to yourself, where to find genuine reviews from clients and staff members and where to find information about how it can be funded.

As part of the session, we will be talking through the journey you can expect to go on into home care. From those initial internet searches, through the phone calls and consultations. The application forms and assessments, right through to meeting your home care assistants.

We’re excited to be leading the way to providing the public with more information about the home care sector and advocating for more easily accessible information.

We’re asking you to submit your questions to us ahead of the event, so that we can answer them as best we can. You will also be able to submit your questions live to us once you’re watching.

So if you’ve got any questions at all about help at home, access or funding, please tune in!

Facebook event cover image, detailing the event, with an image of Denise and John


Wednesday 17th May


It’s not just home care, it’s help | Facebook Live Q&A session


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After experiencing bad care workers previously, Your Home Care are the best. We are very happy with how mum gets looked after and it takes a lot of pressure away from us as a family. Thank you.

Clients Daughter

Excellent care shown to my father, took an interest in all the things he was involved with and made him feel well cared for and gave us peace of mind.

Clients Daughter

My care started with this company just over 8 weeks ago. In this time I’ve had 5* care. The ladies that look after me are on time and they go above and beyond to support me and my family They are my life line and dear friends (especially on social outings). The office staff and management are caring and understanding too. They deserve all the 5* they have. Thank you so much.


Professional carers, treated with dignity and kindness. Punctual with all visits and will discuss any concerns relating to care immediately. High standard and person-centred approach in care

Strong managerial support and transparent. Always happy to discuss any aspects of care with an understanding of both the needs of the client and relatives.

Client’s Daughter

We have been using your home care for a couple of months now for my mother and father-in-law and are so impressed with their service. Not only have they given us peace of mind knowing that our loved ones are being checked in on, but they also did some checks on my father-in-law which highlighted that his blood pressure was extremely low. They contacted us straight away which meant we were able to contact the GP regarding this and as a result, my father-in-law has had his medication reduced and his blood pressure is now normal. Without your home cares intervention this would have gone unnoticed possibly resulting in my father-in-law becoming unwell.

I can not recommend their services highly enough. They give us peace of mind knowing that someone has been in and checked on my mother and father-in-law and we know that they will contact us with any concerns they have.

Client’s Daugher-in-Law

We recently started using the support service by Your Home Care for my grandad and we only have great things to say about the team. The care, consideration and support the team have provided for my grandad have been second to none. The daily visits have really boosted his morale and he has found the staff so helpful and supportive. He has said he feels like they really care. I would recommend using Your Home Care to anyone, they are wonderful. Thank you so much for helping my grandad.

Client’s Granddaughter