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Harriett, our Mental Health First Aider

Harriett, our Mental Health First Aider

Our Registered Care Manager, Harriett has recently qualified as our Mental Health First Aider.

Not only do we focus on providing Outstanding care to our clients, we also care for our staff. Without such a wonderful team, we wouldn’t be able to offer the services we do.

It’s important to us that our team know we take their wellbeing seriously and we want to be able to help them whichever way we can.

There’s the old saying, “you can’t pour from an empty cup” and it’s never been more true than in the care sector.

Whether it’s just needing an ear to listen, or needing someone to take action in your time of need, we feel it’s important that we have someone qualified to take on that role.

Harriett went on a two day course which included a mix of presentations, discussions and group work activities. The courses are delivered by a quality assured instructor who is accredited by the Royal Society for Public Health.

In general, the role of a Mental Health First Aider in the workplace is to be a point of contact for an employee who is experiencing a mental health issue or emotional distress. This interaction could range from having an initial conversation through to supporting the person to get appropriate help. As well as in a crisis, Mental Health First Aiders are valuable in providing early intervention help for someone who may be developing a mental health issue.

As our Mental Health First Aider, Harriett is trained to spot the signs of ill mental health, perhaps even before someone has recognised it themself. That way, Harriett may be able to prevent burnout, work overload, anxiety or emotional distress in the workplace. Harriett can also signpost you to the appropriate support if that’s what is needed.

Mental Health is becoming more talked about in the media, in the community, amongst friends and family and in the workplace. The aim of having a Mental Health First Aider in an organisation is to reduce the stigma of poor mental health, to promote communication and wellbeing, with the hope of reducing sickness absence due to mental health illness.

We’re really proud of Harriett for completing the course, not only to better herself but to better what we offer to our team.
We’re also really proud as a company to pay such attention to our team and their wellbeing.


After experiencing bad care workers previously, Your Home Care are the best. We are very happy with how mum gets looked after and it takes a lot of pressure away from us as a family. Thank you.

Clients Daughter

Excellent care shown to my father, took an interest in all the things he was involved with and made him feel well cared for and gave us peace of mind.

Clients Daughter

My care started with this company just over 8 weeks ago. In this time I’ve had 5* care. The ladies that look after me are on time and they go above and beyond to support me and my family They are my life line and dear friends (especially on social outings). The office staff and management are caring and understanding too. They deserve all the 5* they have. Thank you so much.


Professional carers, treated with dignity and kindness. Punctual with all visits and will discuss any concerns relating to care immediately. High standard and person-centred approach in care

Strong managerial support and transparent. Always happy to discuss any aspects of care with an understanding of both the needs of the client and relatives.

Client’s Daughter

We have been using your home care for a couple of months now for my mother and father-in-law and are so impressed with their service. Not only have they given us peace of mind knowing that our loved ones are being checked in on, but they also did some checks on my father-in-law which highlighted that his blood pressure was extremely low. They contacted us straight away which meant we were able to contact the GP regarding this and as a result, my father-in-law has had his medication reduced and his blood pressure is now normal. Without your home cares intervention this would have gone unnoticed possibly resulting in my father-in-law becoming unwell.

I can not recommend their services highly enough. They give us peace of mind knowing that someone has been in and checked on my mother and father-in-law and we know that they will contact us with any concerns they have.

Client’s Daugher-in-Law

We recently started using the support service by Your Home Care for my grandad and we only have great things to say about the team. The care, consideration and support the team have provided for my grandad have been second to none. The daily visits have really boosted his morale and he has found the staff so helpful and supportive. He has said he feels like they really care. I would recommend using Your Home Care to anyone, they are wonderful. Thank you so much for helping my grandad.

Client’s Granddaughter