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Are you a Carer, or a caring individual looking to get into care? Join Your Home Care.

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Press Release

Outstanding Client Reviews – 10/10

Outstanding Client Reviews – 10/10

Client reviews are so important to us. They’re great to let our team see how well they’re doing. They’re also good for potential new clients as the reviews are done independently by the client themselves or perhaps a family member. They also give us another opportunity to listen to our clients and reflect on the services we provide.

What is Homecare.co.uk?

We ask all our clients to leave a review on homecare.co.uk which is similar to other comparison sites such as Trustpilot or TripAdvisor but designed specifically for the care sector. It’s a review site that clients can go to and leave us feedback and rate our services out of 5 in 6 key areas. Those 6 key areas are:

  • Overall Standard
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

We are pleased to announce today that we have achieved a rating of 10 out of 10 averaging 5 out of 5 in all 6 key areas!

There are also some beautiful comments left about our carers and the services we provide. It’s humbling to read the feedback and we always feed comments back to the team. It’s great to give them such wonderful feedback in relation to their hard work and dedication. Considering that Your Home Care was founded early in this global pandemic, it really is a testament to our staff that we have such happy clients.

We listen

Everyone at Your Home Care is driven each and every day to provide the best person centred care that we can and we can develop our services by listening to feedback given directly by our clients. For us, it’s not just about these wonderful reviews on homecare.co.uk but listening to clients each and every day. We encourage our home care assistants to feedback comments from our clients and we’re always looking for ways to ensure their comfort and wellbeing.

Thank you!

Thank you to all the clients that have taken the time to leave these reviews, we continue to strive to be outstanding and listen to your needs. It important to not become complacent and we’ll do everything in our power to ensure your wellbeing.

Also, thank you to everyone concerned at Your Home Care. All our staff go out their way and are on the frontline of social care during such difficult times. It make us so proud to be able to tell you this good news and it would not be possible without our selfless care team doing such a wonderful job.

Take a look for yourself

For more information, you can see our reviews here by visiting homecare.co.uk.

Testimonials

Professional carers, treated with dignity and kindness. Punctual with all visits and will discuss any concerns relating to care immediately. High standard and person-centred approach in care

Strong managerial support and transparent. Always happy to discuss any aspects of care with an understanding of both the needs of the client and relatives.

Client’s Daughter

We have been using your home care for a couple of months now for my mother and father-in-law and are so impressed with their service. Not only have they given us peace of mind knowing that our loved ones are being checked in on, but they also did some checks on my father-in-law which highlighted that his blood pressure was extremely low. They contacted us straight away which meant we were able to contact the GP regarding this and as a result, my father-in-law has had his medication reduced and his blood pressure is now normal. Without your home cares intervention this would have gone unnoticed possibly resulting in my father-in-law becoming unwell.

I can not recommend their services highly enough. They give us peace of mind knowing that someone has been in and checked on my mother and father-in-law and we know that they will contact us with any concerns they have.

Client’s Daugher-in-Law

We recently started using the support service by Your Home Care for my grandad and we only have great things to say about the team. The care, consideration and support the team have provided for my grandad have been second to none. The daily visits have really boosted his morale and he has found the staff so helpful and supportive. He has said he feels like they really care. I would recommend using Your Home Care to anyone, they are wonderful. Thank you so much for helping my grandad.

Client’s Granddaughter
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